Privacy Policy

Last updated: October 2026

This policy explains how Bookrate Tree Service ("we", "us") handles information when you browse bookrate.garden, phone the number shown on this site, or send a request through a form. It is a general template, not legal advice.

What We Gather From You

Some details come straight from you. If you call or fill out a form, you may share your name, phone number, email address, location, and notes about your tree or property.

Other details are collected automatically as you use the site. These can include your IP address, browser and device type, the pages you open, and the time of your visit. Calls to the number on this site may be tracked, and some may be recorded, so that call quality can be checked and billing can be handled.

Why We Use It

We use your information to:

• Match you with an independent tree removal provider that serves your area
• Pass your request to that provider so they can reach out and set up a visit
• Reply to your questions and messages
• See how people use this website and our phone lines
• Make the website and the referral service better
• Follow the law and guard against fraud or misuse

Who Receives It

Bookrate Tree Service is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners so they can get in touch with you. Those providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the website and phone systems, such as hosting, analytics, and call-tracking services. We may release information when the law requires it, or when we need to protect our rights.

We do not sell your personal information for money. Some laws treat sharing data with marketing partners as a "sale" or "share." Where those laws apply to you, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors move around it. You can control cookies in your browser settings. Blocking them may change how some parts of the site work.

Your Choices and Rights

Depending on where you live, you may be able to ask to see, correct, or delete your personal information, or to opt out of certain sharing. To send a request, email contact@bookrate.garden. We may ask you to confirm who you are before we act on it.

Keeping Data Safe and How Long We Hold It

We take reasonable steps to protect your information. Still, no way of sending or storing data is completely secure. We hold information only as long as we need it for the reasons above, or for as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows when it last changed.

Get in Touch

Have a question about this policy? Email contact@bookrate.garden.